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Insert the disc and click on your device. For the Read part of it, you need to insert a DVD Disc with something on it such as a program, of any kind. You will see your device listed, click on your device. It gives you two options "Read a CD/DVD and Write a CD/DVD" you will need to run both options separately once for each issue you're having with your hardware. Then Select Detect problems and apply the fixes for me (Recommended). Click on the big "RUN NOW" button to the right, then select "Continue" when your computer asks your permission. Click on the first option Your CD/DVD drive cannot read or write media in Windows Vista.
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In order for this to work - (YOU WILL NEED A BLANK DVD AND A FULL DVD WITH SOME KIND OF PROGRAM ON IT)Ĭlick (or copy and paste) the link above to begin the process. Please follow directions carefully or either the Read or the Write won't work. This is different than altering your registry, and it works via Microsoft Vista Home Premium I found the resolution to the Matshita DVD-Ram UJ-850s ATA Device Drivers. I've actually known about this fix it web site for about 3 years but it fixes other hardware issues too. I de-installed the drive via device manager, ran the link J-Train gave (which installs a registry fix), did a total power down, restarted, Vista picked up the drive, searched for the driver on the laptop, installed it - bingo job done, took 2 mins.
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Went to all sorts of places, tech lines, support (including Sony VAIO), no joy or a response "reload original image backup" - yea right, and blow away 15 months work necessitating another data restore and re-installing god knows how much software after 15 months of activity (this knee jerk cue-card driven response from "techs" on "support lines" who have just about recognised a pc, and read out generic cue card solutions are dam lethal and need shooting at birth).Īfter searching I came across this thread. Huge problem for me as I need it for my own Business, my Company & livelihood depended on that drive working.
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I have a Sony VAIO VGN-AR51E, 15 months old, very reliable - great machine - until this. Matshita-DVD-RAM-UJ-850S was not properly recognised, would not eject (had to do it manually via the hole with a paper clip, as the software eject routine was failing), DVD or CD would spin a couple of times and then die, and windows reported error 19, incomplete registry information. J-Train - that was a life saver, I am forever grateful you took the time and trouble to post.įor those searching for this problem.